What to expect when JOYFULL comes to you
Thank you for booking with us. Here’s everything you need to know before we arrive, so you can simply enjoy your evening.
What we bring
We arrive with everything we need to create your meal. You don’t need any special equipment.
All of the food, prepped and ready to cook
Dinner plates
Serving platters
Every pot, pan and tool we cook with
What we ask of you
A clean, clear kitchen. Empty counters and a clear stovetop and oven, with the sinks and dishwasher empty for us.
Fridge space. Room for the ingredients we bring with us.
Your table, set. Cutlery, glasses and napkins in place for every guest. We bring the plates.
Access to your barbecue. Much of our cooking is done over fire, so please have it ready to light.
Your address and entry notes. Gate codes, where to park and which door to use.
Good to know
Drinks. Please provide your own wine, beer and spirits. If you’d like us to make cocktails or mocktails, let us know during menu planning.
Allergies and dietary needs. Send them to us as early as you can, with guests’ names where possible.
Guest count. Your final number is due two weeks before your dinner.
Gratuity. Never required, always appreciated.
Questions. Reply to your booking email any time. We’re happy to help.
On the day
Our team arrives 30 to 45 minutes before your event begins.
We arrive and set up. We unload, settle into your kitchen and start cooking.
Your guests arrive. You welcome them. We take care of the food.
Dinner is served at your table, at the time we’ve confirmed together.
We clean up. Your kitchen is left clean before we go, and the leftovers are yours to keep.